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Cable & Wireless is moving to provide world class service to all our valued customers. Our multi-skilled agents are available 24 hours everyday to handle the following:
- bill balances & queries
- feature requests
- mobile service support
- internet support
- ICAS requests & queries
- application enquiries
- ship to shore calls
- international conference calls
Our Objectives are:
- answer 90% of all calls in 20 seconds
- resolve 90% of queries at the first point of contact
When you call into our Customer Care Centre at 1 800 804 2994, you will be answered by our automated voice response system.
Listen to the easy directions and simply press the number for the service you wish to access.
The system will ask you for your telephone number. Please enter it, as this will allow our agents to handle your query faster.
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